Shrinkage & Loss Prevention

Separates confirmed true shrink from timing, process, master-data and unexplained variance, with an evidence-backed investigation workflow. No facial recognition or personal profiling is used.

Priority briefing

Investigate

Prioritise repeat-risk locations and high-value cases for recount and disposition; close low-evidence cases as insufficient evidence.

14 open cases across 5 stores; 412 exit events lack a corresponding POS sale this period.

Review critical tasks

Owned by Loss Prevention Lead · Global

Confirmed shrink

$1.8M

period to date

Suspected shrink

$1.1M

unresolved cases

Explained discrepancy rate

79%

3%vs. 30d

False-positive rate

11%

2%vs. 30d

Recovered value

$2K

2 cases

Root-cause waterfall

Confirmed shrink through to still-unexplained variance

Loss hotspots — store × time of day

Click a cell to inspect the pattern (index = relative loss intensity)

Store	06-09	09-12	12-15	15-18	18-21	21-close
TNF Denver
Vans Milan
Timberland Munich
Smartwool Austin
icebreaker Sydney
Vans Warsaw

Loss by store & zone

Highest-value locations this period

The North Face Denver Store · Sales floor A · 12:00–15:00$42K
Vans Milan Store · Fitting rooms · 15:00–18:00$61K
Timberland Munich Store · Back room · 09:00–12:00$29K
Smartwool Austin Store · Checkout · 18:00–21:00$36K
icebreaker Sydney Store · Sales floor B · 15:00–18:00$49K

Loss by brand & category

Contribution to confirmed + suspected shrink

The North Face · Outerwear$610K
Vans · Footwear$420K
Timberland · Footwear$310K
Eastpak · Backpacks$145K
Smartwool · Baselayer$132K
Kipling · Accessories$98K

Suspicious event patterns

Signals requiring investigation, not personal profiling

Exit events, no POS sale412
Repeat-risk locations14
Investigation ageing (avg)6.4d
False-positive rate11%

Investigation case list

Item-level exit anomalies with disposition workflow

Item	Store	Classification	Value	Ageing	Status	Disposition	Owner
TNF Summit Series Jacket	The North Face Denver Store	Confirmed true shrink	$120	1d	New	Open	A. Reyes
Vans Old Skool Sneaker	Vans Milan Store	Transaction timing	$293	4d	Investigating	Recovered item	M. Kowalski
Timberland 6-Inch Boot	Timberland Munich Store	Mis-ship or mis-receive	$466	7d	Awaiting evidence	Confirmed shrink	S. Tanaka
Eastpak Padded Backpack	Smartwool Austin Store	Master-data or tag issue	$639	10d	Closed	Transaction timing	L. Bianchi
Smartwool Merino Hoodie	icebreaker Sydney Store	Process execution issue	$812	13d	New	Process issue	J. Okafor
TNF Summit Series Jacket	The North Face Denver Store	Location ambiguity	$985	16d	Investigating	Master-data issue	A. Reyes
Vans Old Skool Sneaker	Vans Milan Store	Concession or consignment ownership	$1K	1d	Awaiting evidence	Partner ownership	M. Kowalski
Timberland 6-Inch Boot	Timberland Munich Store	Returns issue	$1K	4d	Closed	False positive	S. Tanaka
Eastpak Padded Backpack	Smartwool Austin Store	Still unexplained	$2K	7d	New	Insufficient evidence	L. Bianchi
Smartwool Merino Hoodie	icebreaker Sydney Store	Confirmed true shrink	$2K	10d	Investigating	Open	J. Okafor
TNF Summit Series Jacket	The North Face Denver Store	Transaction timing	$2K	13d	Awaiting evidence	Recovered item	A. Reyes
Vans Old Skool Sneaker	Vans Milan Store	Mis-ship or mis-receive	$223	16d	Closed	Confirmed shrink	M. Kowalski
Timberland 6-Inch Boot	Timberland Munich Store	Master-data or tag issue	$396	1d	New	Transaction timing	S. Tanaka
Eastpak Padded Backpack	Smartwool Austin Store	Process execution issue	$569	4d	Investigating	Process issue	L. Bianchi
Smartwool Merino Hoodie	icebreaker Sydney Store	Location ambiguity	$742	7d	Awaiting evidence	Master-data issue	J. Okafor
TNF Summit Series Jacket	The North Face Denver Store	Concession or consignment ownership	$915	10d	Closed	Partner ownership	A. Reyes
Vans Old Skool Sneaker	Vans Milan Store	Returns issue	$1K	13d	New	False positive	M. Kowalski
Timberland 6-Inch Boot	Timberland Munich Store	Still unexplained	$1K	16d	Investigating	Insufficient evidence	S. Tanaka